English · Bosanski

Privacy Policy

Last updated: 24 August 2026

This Privacy Policy describes how GIGA d.o.o. (“GIGA”, “we”, “us”), operator of https://giga.ba, collects, uses, stores, and shares personal data, including data obtained through Facebook Login and Meta (Facebook) products.

1. Controller

GIGA d.o.o.
Srđana Aleksića 22, 71000 Sarajevo, Bosnia and Herzegovina
ID: 4202628850000 · VAT (PDV): 202628850000
Email: prodaja@giga.ba
Phone: 033/870-666

2. Data we collect

  • Account and orders: name, email, phone, delivery address, order and payment records when you shop with us.
  • Facebook Login: Facebook user ID, name, email address, and profile picture, when you choose to log in with Facebook. We request only public_profile and email.
  • Meta Pixel: page views and standard e-commerce events (for example ViewContent, AddToCart, Purchase) used to measure and improve our ads.
  • Meta Marketing API: we access our own GIGA advertising account (campaigns, spend, and aggregated insights) to operate ads. That access is not used to collect personal data of people who merely see our ads.
  • Technical data: IP address, browser type, and cookies needed to run the website.

3. How we use data

  • Create and manage your GIGA account and fulfil orders.
  • Identify you when you log in with Facebook.
  • Measure advertising performance and show relevant GIGA ads on Meta platforms.
  • Comply with legal, tax, and accounting obligations.
  • Respond to support requests.

We do not sell personal data. We do not use Facebook Login data to make automated decisions that produce legal effects about you.

4. Sharing

We share data only with:

  • Service providers who process it on our instructions (hosting, delivery, payment, email).
  • Meta Platforms, Inc. / Meta Platforms Ireland Ltd., when you use Facebook Login or when the Meta Pixel / our ads run, under Meta’s terms and your Meta privacy settings.
  • Public authorities when required by law.

5. Retention

Account and order data are kept as long as needed to provide the service and as required by Bosnian tax and commercial law. Facebook Login identifiers are kept while your account exists. Pixel and analytics data follow the retention set in Meta Events Manager.

6. Your rights and data deletion

You may request access, correction, or deletion of your personal data by emailing prodaja@giga.ba from the address linked to your account (or stating your Facebook-linked email). We will delete or anonymise Facebook Login data (Facebook ID, name, email stored from Facebook) and related account information within 30 days, unless we must keep records by law (for example invoices).

You can also remove GIGA’s access in your Facebook settings: Facebook → Settings → Apps and Websites → GIGA → Remove. After that, send us the deletion request above so we can erase data stored on our servers.

7. Cookies and Meta Pixel

We use cookies to keep you logged in and to operate the store. The Meta Pixel (ID 559246062792390) helps us understand which ads lead to visits and purchases. You can control ads personalisation in your Facebook/Instagram settings and block cookies in your browser.

8. Children

Our services are not directed at children under 13. We do not knowingly collect their data.

9. Changes

We may update this policy. The new version will be published at this URL with a revised “Last updated” date.

10. Contact

Questions about this policy: prodaja@giga.ba, GIGA d.o.o., Srđana Aleksića 22, 71000 Sarajevo.

Politika privatnosti

Posljednja izmjena: 24. august 2026.

Ova Politika privatnosti opisuje kako GIGA d.o.o. (“GIGA”, “mi”), operator sajta https://giga.ba, prikuplja, koristi, čuva i dijeli lične podatke, uključujući podatke dobijene putem Facebook prijave i Meta (Facebook) proizvoda.

1. Rukovalac

GIGA d.o.o.
Srđana Aleksića 22, 71000 Sarajevo, Bosna i Hercegovina
ID: 4202628850000 · PDV: 202628850000
Email: prodaja@giga.ba
Telefon: 033/870-666

2. Koje podatke prikupljamo

  • Nalog i narudžbe: ime, email, telefon, adresa dostave, evidencija narudžbi i plaćanja.
  • Facebook prijava: Facebook ID, ime, email i profilna slika, ako se prijavite putem Facebooka. Tražimo samo public_profile i email.
  • Meta Pixel: pregledi stranica i standardni e-commerce događaji radi mjerenja i unapređenja oglasa.
  • Meta Marketing API: pristupamo vlastitom GIGA oglasnom nalogu (kampanje, potrošnja, agregirani uvidi). Tim putem ne prikupljamo lične podatke osoba koje samo vide naše oglase.
  • Tehnički podaci: IP adresa, tip preglednika i kolačići potrebni za rad sajta.

3. Kako koristimo podatke

  • Otvaranje i vođenje GIGA naloga i izvršenje narudžbi.
  • Identifikacija pri prijavi putem Facebooka.
  • Mjerenje učinka oglasa i prikaz relevantnih GIGA oglasa na Meta platformama.
  • Ispunjavanje zakonskih, poreskih i računovodstvenih obaveza.
  • Odgovori na zahtjeve korisničke podrške.

Lične podatke ne prodajemo. Podatke iz Facebook prijave ne koristimo za automatizirano odlučivanje koje proizvodi pravne posljedice po Vas.

4. Dijeljenje

Podatke dijelimo samo sa:

  • pružaocima usluga koji ih obrađuju po našem nalogu (hosting, dostava, plaćanje, email);
  • Meta Platforms, Inc. / Meta Platforms Ireland Ltd., kada koristite Facebook prijavu ili kada radi Meta Pixel / naši oglasi;
  • nadležnim organima kada to zakon nalaže.

5. Rok čuvanja

Podatke o nalogu i narudžbama čuvamo koliko je potrebno za pružanje usluge i koliko nalažu poreski i privredni propisi BiH. Identifikatore Facebook prijave čuvamo dok postoji Vaš nalog.

6. Prava i brisanje podataka

Možete zatražiti uvid, ispravku ili brisanje ličnih podataka na prodaja@giga.ba sa email adrese povezane s nalogom (ili navedite email vezan za Facebook). Facebook podatke prijave i povezane podatke naloga obrišemo ili anonimiziramo u roku od 30 dana, osim evidencija koje moramo čuvati po zakonu (npr. računi).

Pristup aplikaciji možete ukloniti i u Facebook postavkama: Facebook → Settings → Apps and Websites → GIGA → Remove. Nakon toga nam pošaljite zahtjev za brisanje da uklonimo podatke sa naših servera.

7. Kolačići i Meta Pixel

Kolačiće koristimo za prijavu i rad prodavnice. Meta Pixel (ID 559246062792390) pomaže nam da vidimo koji oglasi vode do posjeta i kupovina. Personalizaciju oglasa možete kontrolisati u Facebook/Instagram postavkama, a kolačiće u pregledniku.

8. Djeca

Usluge nisu namijenjene djeci mlađoj od 13 godina. Svjesno ne prikupljamo njihove podatke.

9. Izmjene

Politiku možemo ažurirati. Nova verzija će biti objavljena na ovoj adresi s novim datumom izmjene.

10. Kontakt

Pitanja: prodaja@giga.ba, GIGA d.o.o., Srđana Aleksića 22, 71000 Sarajevo.